Careers

Payroll Operations Manager - Lakewood Ranch, FL

POA – Lakewood Ranch, FL

Payroll Office of America (POA – a division of Insurance Office of America [IOA]), is a mid-sized payroll service bureau growing at a rapid pace.

Summary: We are looking for an Operations Manager responsible for directing day-to-day activities of the overall POA operation, including: Assigning tasks and managing work-flows; monitoring team performance; scheduling; assisting with human resource management, including hiring and coaching; training support; team development; team communication and support while maintaining service to a set of clients.

Key Success Factors Include:

  • Acts as subject matter expert for assigned team, answering questions, providing support, and assisting with developing solutions to problems.
  • Monitors team performance to ensure productivity, efficiency, quality, and service standards are met, recommending corrective actions to management staff when appropriate.
  • Manages team days off calendars to ensure service continuity.
  • Ensures appropriate team staffing levels necessary to meet all operational and service goals, and recommends adjustments as needed.
  • Participates in new employee selection process, including interviewing and making hiring recommendations.
  • Participates in team members’ performance evaluation process.
  • Proactively recognizes positive and negative team performance trends and provides frequent coaching, consultation, encouragement, and praise.
  • Provides initial/new hire and ongoing training support within team.
  • Schedules and leads brief weekly team meetings.
  • Encourages ongoing growth and professional development of all operations personnel within team.
  • Spends 50% of time as client manager for an assigned book of business, and meets all performance expectations regarding production, quality, and service associated with that book.
  • Ensures compliance with core work processes throughout the branch, including identifying and adopting best practices.
  • Leads implementation and enforcement of all company work rules, standards, and policies and procedures in team.
  • Maintains high degree of technical competence and industry/market expertise.
  • Analyzes production statistics to determine improvement strategies.
  • Exercises discretion and independent judgment to ensure beneficial outcomes for clients and POA.
  • Acts as back-up for all teammates as needed, covering for others in their absence and ensuring overall team service excellence.

Required Competencies & Experience:

  • 5+ years of industry experience, with deep, wide-ranging industry knowledge including but not limited to:
    • Wage and hour laws
    • Garnishments
    • Certified Payroll
    • Federal and State regulatory updates, including minimum wage
  • Exceptional POA client management skills, spending 50% of time managing book
  • Outstanding verbal/written communication skills
  • Microsoft Office proficiency
  • Proficiency/experience with payroll/HRMS/TLM products and processes
  • Exceptional personal character

Required Skills:

  • Ability to learn and understand payroll processing software within a reasonable time frame
  • Excellent written and verbal communications skills
  • Excellent customer relation skills
  • Advanced knowledge of Microsoft Office and Microsoft Excel
  • Must have the ability to quickly grasp new concepts and procedures within orientation period
  • Ability to function in a fast paced environment
  • Ability to choose the right mathematical method or formula to solve a problem
  • Ability to use logic and reasoning to identify the strengths, and weaknesses of alterative solutions, conclusions or approaches to a problem
  • Ability to analyze and evaluate results to choose the best solutions and solve problems on complex issues
  • Ability to pay attention to detail
  • Ability to prioritize
  • Ability to handle the stress of short time constraints

POA/IOA is an Equal Opportunity Employer.

POA/IOA is a drug-free workplace.

Apply NowI

Payroll Sales Consultant - New Business Development - Atlanta, GA

POA – Atlanta, GA – Full Time

Description:
Payroll Office of America (POA – a division of Insurance Office of America [IOA]), is a mid-sized payroll service bureau growing at a rapid pace, and is seeking a dynamic self-motivated sales consultant to join our growing team. Ideal candidate will have a minimum of three years documented sales experience, and the ability to work independently.

Job Responsibilities:

Responsible for selling Payroll Office of America products and services including Payroll, Employer Tax Compliance, Time & Attendance and HR products in development of new and existing business clients and prospective companies. This position provides a lucrative base, plus performance based commissions that are realistic and attainable. In addition, we offer a car and cell phone allowance. There is also a referral network of clients that are accessible to our sales consultants from our insurance arm.

*************COMPETITIVE SALARY PLUS PERFORMANCE BASED COMMISSION**************

Essential Functions:

  • Candidate should possess strong business to business sales experience in a professional environment.
  • Candidate will identify accounts to call on within assigned territory, as well as actively develop centers of influence including Accountants/CPA’s, existing clients, strategic Bank partnerships and Affinity alliances.
  • Sales consultant will stay informed of new products and uses that knowledge to analyze prospect needs and present appropriate product solution to prospect.
  • Actively organizes, canvasses, and develops new territory, performs needs analysis activities, and demonstrates products to prospects.
  • Prepares sales orders and pricing strategies for targeted accounts in the assigned territory.
  • Works with New Client Implementation Team after the sale to ensure a smooth transition.
  • Selected candidate will partner with IOA agents by providing value-added payroll services to existing insurance clients.

Requirements:

  • Payroll sales experience preferred
  • Up to 3 years of experience in a professional sales role.
  • 4 year college degree required.

Skills / Qualifications:

  • Must have a valid Driver’s license.
  • Cold calling and telemarketing skills required.
  • Excellent oral and written communication skills.
  • Excellent customer relation skills.
  • Familiarity with PC’s and software is required.

IOA feels honored to have been recognized nationally for two years (2009 & 2010) by Business Insurance Magazine with the award for Best Places to Work Insurance. In 2010 & 2011 The Orlando Sentinel recognized IOA as one of Central Florida’s 100 Best Places to Work for Working Families. IOA also received recognition in 2009 & 2010 by Florida Trend Magazine as a Best Places to Work in Florida. We are proud of these awards and feel the recognition is a direct result of our dedicated team of professionals.

For more information, please visit our websites at www.ioausa.com / www.poausa.com

IOA/POA is an Equal Opportunity Employer and is in compliance with Title VII of the Civil Rights Act of 1964 as amended, Age Discrimination in Employment Act of 1967, and the Rehabilitation Act of 1973, and employs without regard to sex, race, color, national origin, religion, age, handicap or status as a disabled or Vietnam era veteran.

IOA/POA is a drug-free workplace.

Apply Now!

Payroll Sales Consultant - New Business Development - Fort Lauderdale, FL

POA – Fort Lauderdale, FL – Full Time

Description:
Payroll Office of America (POA – a division of Insurance Office of America [IOA]), is a mid-sized payroll service bureau growing at a rapid pace, and is seeking a dynamic self-motivated sales consultant to join our growing team. Ideal candidate will have a minimum of three years documented sales experience, and the ability to work independently.

Job Responsibilities:

Responsible for selling Payroll Office of America products and services including Payroll, Employer Tax Compliance, Time & Attendance and HR products in development of new and existing business clients and prospective companies. This position provides a lucrative base, plus performance based commissions that are realistic and attainable. In addition, we offer a car and cell phone allowance. There is also a referral network of clients that are accessible to our sales consultants from our insurance arm.

*************COMPETITIVE SALARY PLUS PERFORMANCE BASED COMMISSION**************

Essential Functions:

  • Candidate should possess strong business to business sales experience in a professional environment.
  • Candidate will identify accounts to call on within assigned territory, as well as actively develop centers of influence including Accountants/CPA’s, existing clients, strategic Bank partnerships and Affinity alliances.
  • Sales consultant will stay informed of new products and uses that knowledge to analyze prospect needs and present appropriate product solution to prospect.
  • Actively organizes, canvasses, and develops new territory, performs needs analysis activities, and demonstrates products to prospects.
  • Prepares sales orders and pricing strategies for targeted accounts in the assigned territory.
  • Works with New Client Implementation Team after the sale to ensure a smooth transition.
  • Selected candidate will partner with IOA agents by providing value-added payroll services to existing insurance clients.

Requirements:

  • Payroll sales experience preferred
  • Up to 3 years of experience in a professional sales role.
  • 4 year college degree required.

Skills / Qualifications:

  • Must have a valid Driver’s license.
  • Cold calling and telemarketing skills required.
  • Excellent oral and written communication skills.
  • Excellent customer relation skills.
  • Familiarity with PC’s and software is required.

IOA feels honored to have been recognized nationally for two years (2009 & 2010) by Business Insurance Magazine with the award for Best Places to Work Insurance. In 2010 & 2011 The Orlando Sentinel recognized IOA as one of Central Florida’s 100 Best Places to Work for Working Families. IOA also received recognition in 2009 & 2010 by Florida Trend Magazine as a Best Places to Work in Florida. We are proud of these awards and feel the recognition is a direct result of our dedicated team of professionals.

For more information, please visit our websites at www.ioausa.com / www.poausa.com

IOA/POA is an Equal Opportunity Employer and is in compliance with Title VII of the Civil Rights Act of 1964 as amended, Age Discrimination in Employment Act of 1967, and the Rehabilitation Act of 1973, and employs without regard to sex, race, color, national origin, religion, age, handicap or status as a disabled or Vietnam era veteran.

IOA/POA is a drug-free workplace.

Apply Now!

Payroll Sales Consultant - New Business Development - Boca Raton, FL

POA – Boca Raton, FL – Full Time

Description:
Payroll Office of America (POA – a division of Insurance Office of America [IOA]), is a mid-sized payroll service bureau growing at a rapid pace, and is seeking a dynamic self-motivated sales consultant to join our growing team. Ideal candidate will have a minimum of three years documented sales experience, and the ability to work independently.

Job Responsibilities:

Responsible for selling Payroll Office of America products and services including Payroll, Employer Tax Compliance, Time & Attendance and HR products in development of new and existing business clients and prospective companies. This position provides a lucrative base, plus performance based commissions that are realistic and attainable. In addition, we offer a car and cell phone allowance. There is also a referral network of clients that are accessible to our sales consultants from our insurance arm.

*************COMPETITIVE SALARY PLUS PERFORMANCE BASED COMMISSION**************

Essential Functions:

  • Candidate should possess strong business to business sales experience in a professional environment.
  • Candidate will identify accounts to call on within assigned territory, as well as actively develop centers of influence including Accountants/CPA’s, existing clients, strategic Bank partnerships and Affinity alliances.
  • Sales consultant will stay informed of new products and uses that knowledge to analyze prospect needs and present appropriate product solution to prospect.
  • Actively organizes, canvasses, and develops new territory, performs needs analysis activities, and demonstrates products to prospects.
  • Prepares sales orders and pricing strategies for targeted accounts in the assigned territory.
  • Works with New Client Implementation Team after the sale to ensure a smooth transition.
  • Selected candidate will partner with IOA agents by providing value-added payroll services to existing insurance clients.

Requirements:

  • Payroll sales experience preferred
  • Up to 3 years of experience in a professional sales role.
  • 4 year college degree required.

Skills / Qualifications:

  • Must have a valid Driver’s license.
  • Cold calling and telemarketing skills required.
  • Excellent oral and written communication skills.
  • Excellent customer relation skills.
  • Familiarity with PC’s and software is required.

IOA feels honored to have been recognized nationally for two years (2009 & 2010) by Business Insurance Magazine with the award for Best Places to Work Insurance. In 2010 & 2011 The Orlando Sentinel recognized IOA as one of Central Florida’s 100 Best Places to Work for Working Families. IOA also received recognition in 2009 & 2010 by Florida Trend Magazine as a Best Places to Work in Florida. We are proud of these awards and feel the recognition is a direct result of our dedicated team of professionals.

For more information, please visit our websites at www.ioausa.com / www.poausa.com

IOA/POA is an Equal Opportunity Employer and is in compliance with Title VII of the Civil Rights Act of 1964 as amended, Age Discrimination in Employment Act of 1967, and the Rehabilitation Act of 1973, and employs without regard to sex, race, color, national origin, religion, age, handicap or status as a disabled or Vietnam era veteran.

IOA/POA is a drug-free workplace.

Apply Now!

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